Privacy Policy of UTC Damhil Hotel Gorontalo

Effective Date: January 1st, 2023

At UTC Damhil Hotel Gorontalo, we are committed to protecting the privacy of our guests and visitors. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your personal data.

1. Collection of Personal Information
1.1. We may collect personal information from you when you make a reservation, check-in, use our website or mobile app, or communicate with us through various channels. The types of personal information we collect may include:
– Name, address, email address, and contact information
– Payment details
– Passport or identification information
– Stay preferences and special requests

2. Use of Personal Information
2.1. We may use your personal information for the following purposes:
– Processing and managing your reservations and bookings
– Providing customer support and responding to inquiries
– Personalizing your experience and offering tailored services
– Conducting market research and analysis
– Communicating with you about promotions, offers, and updates
– Complying with legal and regulatory obligations

3. Disclosure of Personal Information
3.1. We may share your personal information with third parties in the following circumstances:
– With our affiliated companies and service providers to facilitate hotel operations and services
– With business partners and vendors to offer promotions and services
– With authorities or law enforcement agencies as required by law or to protect our rights and property

4. Data Security
4.1. We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Your Rights
5.1. You have the right to access, correct, or delete your personal information held by us. You may also request information about the processing of your personal data or withdraw your consent. To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.

6. Changes to the Privacy Policy
6.1. We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised Privacy Policy on our website or mobile app.

7. Contact Us
7.1. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at: …

Please review this Privacy Policy periodically to stay informed about our practices and any updates.